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12 Weeks of Christmas

18k Gold Plated Cubic Zirconia Charm Give-away

Our famous 12-Weeks of Christmas is back for 2021!

After a break last year, our famous 12-Weeks of Christmas give-away is back bigger and better for another year! Receive a FREE 18-karat gold plated tarnish resistant cubic zirconia charm valued at $14 with any purchase over $30! Check out the 12 brilliant festive designs above. A different one is available each week with a new style released every Saturday.

Get in early, we have a very limited number of charms each week and they’re only available while stock lasts.

Turn your charms into a gorgeous bracelet with our matching 18k gold plated tarnish resistant chain on sale while stock lasts at just $6. Limited to one purchase per customer per day until sold out.

If that wasn’t enough, we’re also releasing a huge new special deal each week as well right up until Christmas. Keep an eye on this page and your emails for the weekly deals! They’re going to be GREAT!

WEEK 9 – SANTA HAT

How does it work?

Simply place an order online or make a purchase in-store between October 2nd and December 24th 2021 to the value of $30 or more (including GST, excluding postage) and we’ll give you the corresponding charm for the date the order was placed. We’ll supply it automatically! Simple! (But only while stock lasts)

All physical product purchases are eligible. Open to Australian orders including retail, wholesale, VIP, Bead Lovers, and non-members. Free charms do not apply to gift voucher or wholesale deposit purchases. Also not applicable to purchases where the total becomes less than $30 due to a credit, refund or exchange. For example if you purchase $30 worth of goods to receive the charm and return the goods but plan to keep the charm you will need to pay for the charm. Only available to orders placed through this website or in person at our shop. Not available to phone or email orders, or orders we may manage through another website or marketplace. The charms are non-refundable and non-redeemable for cash or credit, subject to statutory rights under the trade practices act.

WEEKLY SPECIAL

What are the limits?

Only one charm is available per customer per day on a qualifying purchase. You may return within the week or any number of times during the promotional period to collect more charms on other purchases. Charms are limited to the first 200 customers per week, with the week beginning 12.01am Saturday EST (Brisbane non-daylight savings time). Where a charm runs out within the 7-day period for that charm, no other alternative free item, credit or other benefit will be made available and no future charm will be brought forward to cover any shortfall.

STOCK AVAILABILITY

There is a very limited number of free charms available each week. Get in early to avoid disappointment. Charms may run out before we are able to put a notice on this page.

Any remaining stock will be available for purchase from the day after the corresponding week ends. Please check back after mid-day on Saturdays to see if any remaining stock is available from the previous week. Charms are $14 and there is a generous 50% discount on offer while stock lasts. No purchase limits will apply once released for sale and they are available only until the allocation has sold out.

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MORE PARKING!

Almost Done!

The bitumen is down and the guys have been frantically working to finish our HUGE new rear carpark! We won’t know until the line-markers finish work just how many spaces there will be, but we’re thinking 20 at least!

Please note this Friday and Saturday there will be no access to the new carpark and no drive-through access. Please consider entering via the Juliette St rear entry. Limited parking will be available in the old MEX carpark. We will also have 4 spaces available across the front on Ipswich Rd.

We will be able to park in the new carpark and drive through access will be reopened from Monday December 14th.

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Christmas Trading Hours

It’s hard to believe it’s that time already, but here we are at the pointy end of a year we’ll never forget! Below are our trading hours over the Christmas/New Year period. We wish you a safe, happy and healthy festive season and all the best for a positive and fresh new year!

From MONDAY 14th December we will be extending our week day trade – 10am to 5pm week days.
Saturdays will remain 10am to 3pm and we will continue to be closed on Sundays.

MONDAY 21st – 10am to 5pm
TUESDAY 22nd – 10am to 5pm
WEDNESDAY 23rd – 10am to 5pm
THURSDAY 24th – 10am to 3pm
FRIDAY 25th – CLOSED (Christmas Day)
SATURDAY 26th – CLOSED (Boxing Day)
SUNDAY 27th – CLOSED
MONDAY 28th – CLOSED (Boxing Day Public Holiday)

TUESDAY 29th – OPEN 10am to 4pm
WEDNESDAY 30th – OPEN 10am to 4pm
THURSDAY 31st – OPEN 10am to 3pm
FRIDAY 1st – CLOSED (New Years Day
SATURDAY 2nd – CLOSED
SUNDAY 3rd – CLOSED

FROM MONDAY JANUARY 4th – The “New-Normal” Trading hours begin:
Week Days – 10am to 5pm
Saturdays- 10am to 3pm
Sundays – Closed

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SWAROVSKI SAYS GOODBYE

We have been notified by Swarovski that they are exiting the wholesale components market. Swarovski are closing down their Swarovski Professional division which was responsible for the supply of all Swarovski lines we had access to. This means they have discontinued the supply of all products and this is being rolled out globally. The entire Swarovski catalogue of beads, pearls, flat backs, pendants, rivoli’s, bicones, rondelles, drops, chandelier pieces and sew on stones have now been discontinued.

This decision is on the back of extreme impact caused by COVID-19 leading to a large number of job losses at Swarovski’s head office & manufacturing facility in Wattens, Austria, which have been well documented in global news. We had suspected a significant change for some time now, but the speed at which this has occurred has taken us (and many opposing members of the Swarovski family) by complete surprise.

Their plans are “to refocus and re-position Swarovski in the attainable luxury segment”. Unfortunately they believe having large volumes of loose Swarovski components in the marketplace is not in their strategic plans for future of their brand and is impacting their high-end finished goods market.

SWAROVSKI IS NOT CLOSING DOWNThey are restructuring and refocusing their business.
In doing so they will no longer provide loose components for resale as loose components.

According to news articles, Swarovski’s new CEO, Robert Buchbauer, believes less is more and that Swarovski have lost their focus by trying to be everything to everybody.

Effective immediately, we (along with all dealers in loose Swarovski components), have been cut off from ordering any more products.

They will effectively discontinue from the global retail and wholesale markets the entire catalogue of loose components including beads, pendants, flat backs, pointy-backs, rivoli’s, sew-on’s, fancy stones, pearls, chandelier components, rondelles, buttons, crystal mesh, cupchains and findings.

Over the years we have worked hard to curate a wide and concise collection of 2,500 the most popular and in-demand lines from Swarovski including a rolling range of newly released and special edition pieces.

We’re working on plans to replace the core lines with similar products from alternative brands which will begin rolling out from early 2021. Unfortunately no other company can offer the range of products, colours, effects and sizes, or speed of delivery that Swarovski have consistently provided for decades.

We’re giving you this update so you have the opportunity to stock up on any Swarovski products you may need for your business or unfinished projects before we sell out for good. 

Although we are very well stocked and will probably be selling Swarovski crystals for quite some time, there are many popular lines we sell through almost weekly. Some lines are already sold out.

In the last several weeks since we initially heard of the pending announcement, we have ordered a large volume of stock that we regularly sell through, and lots of new exciting products too. We hope this is enough to carry us into early to mid 2021.

If this news is going to impact your business or planned projects, please check our stock and order what you need with priority. Alternatively email us with the products you need most (with the quantities) and we’ll factor this into our lines to source from alternative brands.

We really wish this wasn’t happening and we’re as shocked as you are at the news. Although this will be the end of an era, it will also be the beginning of a new one we’re yet to discover!

I thank you for your continued support and assure you this will not impact our ability to provide you a complete and concise range of quality products.

From our family to yours, we wish you all the best and we hope to see you soon. Stay safe!

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CHANGED TRADING HOURS

Due to an extremely high volume of internet orders, we have had to adjust our trading hours. Until further notice, we are open to walk-in customers at our Annerley store from 10am to 3pm Monday to Friday.

The other time is being used to manage the large number of internet orders and have them dispatched in a timely manor. For this reason we are unable to take calls or accept walk-in customers outside these store opening times.

We sincerely thank our physical store customers and those wishing to call us for your understanding during this altered trade and allowing us this extra time to serve our online customers as well.

It was our intent to revert back to regular hours in early August, however the restrictions in other states have meant we do still need this time to manage the dispatch of outgoing orders.

At this time we can’t say when we’ll be in a position to resume the previous trading hours. We do however intend to offer at least some extra shopping time and days in the leadup to Christmas.

Please keep an eye on our website and if you don’t already receive our email newsletters, please register as a new customer online to keep informed of changes as they occur.

From our family to yours, we wish you all the best!

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Returns & Refunds

Our Refund Policy

Under the Trade Practices Act 1974 you may seek a refund if goods:

– are or become faulty through no fault of your own
– are not fit for a stated purpose or a purpose you made known to our sales staff
– don’t match our description or sample
– have defects that were not obvious or we did not bring to your attention

However, the goods must be returned within a reasonable period and you may be asked for proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault.

If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired. A store credit may be offered at our discretion.

Please choose carefully as you are not entitled to a refund if you simply change your mind. Keep your receipt as proof of purchase.

The above is your legal right as set out by the Australian Competition & Consumer Commission.

Our Exchange Policy

In addition to your statutory rights, we offer a change of mind exchange policy.

If you purchase an item and change your mind, you can choose to exchange that item for a store credit providing the following conditions are met:

– Item must not be opened or used
– All packaging and labels must be attached
– Item must be returned in original condition
– Returns accepted within 14 days of purchase

The following products are EXCLUDED from our returns policy:

– Swarovski Crystals (All Swarovski products)
– Sterling Silver & Gold Filled
– Cut-to-length Chain, Leather or Cord
– Custom Made Pieces
– Clearance Products
– As-is or Ex Display Stock

These excluded products are covered by your legal right as set out in Our Refund Policy above.

Our Shipping Policy

We will dispatch your order on the same or following business day for all in-stock products. Please allow 1-5 working days for domestic delivery. All orders are sent via Australia Post, therefore PO Boxes can be accepted as a delivery address.

We recommend the use of an attended address for security as Australia Post may leave parcels unattended if no one is present. If the package is returned to us for any reason you will be responsible for an additional postal fee to re-send the order.

Orders are sent at the recipients’ risk. We recommend the selection of Registered Post if insurance is required on the order. Express Post and some Regular Post services will include a number with limited tracking ability but no insurance.

Liability and title of the goods passes to the recipient when the parcel is handed to Australia Post. Beads N Crystals has no control or responsibility after this point.

International Deliveries

Countries outside Australia will receive orders in approximately 7-14 working days.
  
On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs and other delays including but not limited to network disruption, natural disasters, peak seasons and regulatory inspections.
Postal charge does not include any applicable taxes, duties, processing charges, inspection costs or quarantine fees which may be applied in the destination  country.

The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian Export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient.

For further information, it may be necessary to call local customs offices in the destination country to gain further details.

Back Orders (Sales orders)

If a portion of your order is out of stock, we may send out the in-stock portion and put the remainder on a Sales Order. If the Sales Order portion is due within a few days we may hold the in-stock portion and send them together. When a delay of more than a few days is expected the in stock portion will be sent immediately and the Sales Order will be sent with no added postage cost as soon as it is available.

Please note that if you choose Express Postage option, we will send the in stock portion immediately with priority even if the remainder is due to arrive on the next business day.

Payment Before Delivery

Please note that orders will only be processed after clear payment has been received. We will not dispatch any orders without full cleared payment under any circumstances.

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Swarovski Rice Pearls

Swarovski Crystal Rice Pearls are new in 2019. Sold per strand of 100 pieces, these 3x4mm rice pearls are made in Austria using Swarovski Crystal and their revolutionary pearlised coating. With ten colours to choose from, these pearls are a must for fine jewellery designs, and an absolute dream for seed-beading & bead weaving designers!

We also offer Austria-direct pricing on factory packs of 5 strands. Contact us for pricing if you’d like to bulk order.

Click the squares below to shop your favourite colour or browse our Swarovski -> Pearls collection now.

3x4mm
Colors:
Crystal Cream Pearl (001 620)
Crystal Dark Grey Pearl (001 617)
Crystal Elderberry PRL (001 2019)
Crystal Gold Pearl (001 296)
Crystal Iridescent Tahitian Look Pearl (001 2004)
Crystal Light Gold Pearl (001 539)
Crystal Mulberry Pink PRL (001 2018)
Crystal Rosaline Pearl (001 294)
Crystal White Pearl (001 650)
Gem Colors:
Crystal Mystic Black Pearl (001 335)