We know dealing with an unfamiliar business online can sometimes be daunting. It’s always a good idea to check and ensure you’re dealing with a reputable business. Unlike many online businesses, we also have a physical store and a phone number where you can speak to us directly.
With over 30 years’ experience in the Beading and Craft industry, we have built a reputation for our compassion and care for our customers. Attention to detail and quality control of our products are very important to us and the results are reflected through our customer feedback.
Please check our Google reviews to see what real customers have to say about us.
Beads N Crystals is a family owned Australian business operating in Brisbane Australia since 1989. We’ve grown to become the beading and craft supplier in Australia with the widest range of jewellery making supplies.
As a distributor of Sculpey Polymer Clay and the importer and distributor of Shimr Crystals, The BeadSmith Tools & Wires, Preciosa Crystals, E6000 Adhesives, Famowood Resins, Unicorn SPiT Gel Stain & Glaze and CosClay Polymer Clays, Beads N Crystals is the place to go for leading brands and quality products.
We guarantee the products we sell for quality and durability. Our 12-month guarantee is in addition to your statutory rights as outlined by the Trade Practices Act. If a product falls short of your expectations, please let us know so we can make it right.
A range of postage and pickup options will be available at checkout including Express Post and Regular Post. For domestic orders over $100, you’ll have a free postage option as well. Orders are sent with tracking via courier or Australia Post depending on your delivery address and the size & value of the order. There may be insured and uninsured options available depending on your delivery requirements. If you have any special instructions for the driver, please include them at checkout.
Your security and safety when using our website and purchasing online is our priority. For this reason, we use a secure SSL certificate and our website is hosted on a secure HTTPS domain.
Please check for the padlock icon in the address bar of your browser. The icon indicates that your web browser has checked and confirmed that our website has a valid certificate issued by a trusted authority. This means that information (such as passwords or credit cards) will be securely sent and cannot be intercepted.
We use secure payment options such as Stripe Credit Card facility, PayPal and ZipPay. These services ensure that the payment details you provide, such as credit card details, are processed securely by the payment service you select. No one, including ourselves, can access any payment information or process any unauthorised payments.
We do understand many people are cautious and prefer not to disclose payment details at all. For this reason, we do accept direct bank transfer as a payment option. You may select this at checkout and process the payment manually by yourself from your bank to ours.
For the security of our customers, we do not accept credit card details via email or phone. Payments need to be processed securely via our payment providers or manually via direct deposit.